![]() The system should recommend or order seasonal merchandise for example, tire chains and windshield scrapers in the winter and automobile detailing kits in the summer. Advanced systems will support shipping directly to the customer after payment. ![]() It should also be able to place parts “on hold” for local pick, or trigger a process to transfer the part to the store of the customer’s choosing. It should check whether the part is available locally. The POS system and the inventory system should be able to see inventory levels at all locations in order to fill a customer’s order. Look for compliance with Automotive Aftermarket Industry Association (AAIA) iSHOP as well as integration with major parts vendors. The system should be able to integrate with parts suppliers’ online catalogs for both OEM and aftermarket parts. Integration with parts and labor catalogs In addition to finding original equipment manufacturer (OEM) parts, the system should be able to recommend substitute parts. The catalog should be either on premises and updated frequently or kept in the cloud by a catalog provider. The system should be able to identify any part for any car based on the vehicle’s make, model and year. Part lookup by vehicle make, model and year In addition to core business functions, auto parts retailers should evaluate the following functions to meet their unique requirements: Sales dashboard screenshot in Springboard Retail What’s important here is that auto parts inventory software should have search functionality and be easy to use. The accounts payable, accounts receivable, general ledger and payroll are essentially the same as that for general retailers. While dealing with customers is typically done with the help of customer relationship management (CRM), point of sale (POS) and ordering, these modules are different for auto parts stores than for general retailers. One customer might come in and say “I need a Bosch vacuum pump for a 1994 Mercedes Benz S320.” The next may come in with a greasy piece of metal and a request, “Do you have any of these?” Even identifying a part to sell can be challenging. Auto parts stores also have different categories of buyers, such as do-it-yourselfers, repair shop owners and dealers, with each category having a different discount level. An auto parts store can have inventories of thousands of parts for hundreds of cars and hundreds of thousands of parts available for special order. This exciting new online ordering solution brings our extensive inventories of quality products directly to the customer’s desktop, which saves time by eliminating the need to use a paper catalog or pick up the phone,” said Larry Roesel, senior vice president, AutoZone Commercial.Buyers Guide Last Updated: March 16, 2023Ĭommon Features of Auto Parts Store Softwareīenefits of Adopting Auto Parts Store SoftwareĪuto parts store software is retail sales technology specifically designed for the sale of auto parts.Īuto parts stores outstrip the capabilities of most general retail sales packages. “AutoZone is committed to improving the productivity and profitability of its commercial customers through the development of easy-to-use online ordering tools and solutions. ALLDATA Manage 4.9 maximizes performance of part ordering and estimation capabilities with AutoZone on a state of the art technology platform,” said Jeff Lagges, president, ALLDATA. ![]() “ALLDATA knows that efficient electronic ordering is a vital component to a shop’s ability to quickly and accurately provide customer repair estimates and drive improved customer satisfaction.
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